Privacy Policy

Privacy Policy

This website is owned and operated by MOBICLOUDTREES SOLUTIONS PRIVATE LIMITED (“we”, “our”, or “us” or the “Company”). We understand and value your privacy. We want to make your experience online satisfying and safe.

This privacy policy (the “Policy”) governs the information you provide to us or that we learn from your use of this website (the “Site”). It constitutes a legal agreement between you, as the user of the Site, and the Company, as the owner of the Site. This Policy explains how we may collect, use, and in some instances share your information. It does not apply to third-party websites linked to our Site. You should review their terms of service and privacy policies before using those services.


1. Collected Information

You can generally visit the Site without revealing any personally identifiable information. However, by providing your Personal Information to us, you explicitly agree to our collection and use of such information as described in this Policy. We may collect the following:

1.1. Information You Provide

  • (a) Contact details: Name, email, mailing address, phone number.
  • (b) Financial information, unique identifiers, preferences such as favorites lists, transaction history.
  • (c) Communications with us, including emails.
  • (d) Information you post on our blogs.

1.2. Automatically Collected Information

  • Logs: Our servers automatically record information such as your IP address, browser type, referring/exit pages, number of clicks, and pages viewed.
  • Cookies: Cookies are used to improve our services and enhance user experience. They help us:
    • (i) Estimate usage patterns.
    • (ii) Store your preferences.
    • (iii) Speed up searches.
    • (iv) Recognize when you return to the Site.

2. Usage of Collected Information

We use your information for the following purposes:

  • (a) To provide, personalize, maintain, and improve our services.
  • (b) To fulfill contracts and provide relevant information and services.
  • (c) To enhance the security of our platform and for internal operations like troubleshooting, data analysis, and research.
  • (d) To inform you about similar services or promotional offers via electronic communication (email, push notifications, SMS).
  • (e) To analyze and improve content and services based on user behavior.
  • (f) To allow you to participate in interactive features, where available.
  • (g) To measure advertising effectiveness.
  • (h) To send payment reminders or notify about class schedules or changes.
  • (i) To send updates via WhatsApp, if you accept our Terms & Conditions.

3. Children’s Privacy

This Site is intended for users aged 13 and older. We do not knowingly collect payment information from children.


4. Billing

If we implement a billing system, we will collect additional information such as mailing addresses to process payments.


5. Cookies

We use session cookies (expire when you close your browser) and persistent cookies (remain on your hard drive) to track and target user interests. Users can disable cookies via their browser, though some features may not function properly.

5.1. Third-Party Cookies

We may engage third parties to analyze usage data through cookies. This data is used solely for improving our Site and is not shared with other third parties.


6. Web Beacons

Web pages may contain electronic files called web beacons, which help count users and access cookies to personalize the user experience.


Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting any information.


8. Log Files

We maintain log files that collect data such as IP addresses and browser types for managing traffic loads and ensuring reliable service.


9. Security

We take commercially reasonable safeguards to protect your Personal Information, but no method of transmission over the Internet is 100% secure. In case of a security breach, we may notify you electronically. You agree to this communication method by using our Site.


10. Retention of Information

We retain your Personal Information as long as you are a registered user of our products and services, and as permitted by law.


11. Sharing Your Personal Information

We may feature your testimonials, photos, or videos on our website or social media channels. If you do not wish to be featured, raise a support ticket from your SunsilkCorp login.


12. Personal Information Corrections

If your information is incorrect or incomplete, you can request corrections via a support ticket.


13. Emails

If you register for our products and services, you may receive promotional emails. You can opt-out of receiving these emails by clicking the “unsubscribe” link at the bottom of our emails.


14. EU Residents’ Rights (GDPR Compliance)

If you are based in the EU, your Personal Information is subject to the General Data Protection Regulation (GDPR).

14.1. Data Transfers

Your data may be transferred to countries outside the EU, but we ensure adequate protection.

14.2. Your Rights

  • Withdraw consent at any time.
  • Request erasure of your Personal Information.
  • Access your Personal Information.
  • Rectify any inaccurate information.
  • Object to the processing of your data.

To exercise any of these rights, raise a ticket from your SunsilkCorp login.


15. Governing Law and Dispute Resolution

This Policy is governed by the laws of the Republic of India. Any disputes will be referred to arbitration in Bangalore, Karnataka, conducted in English.


16. International Users

By using this Site, you consent to the transfer of your data to India, where the Site operates. Your use is at your own risk and you are responsible for compliance with local laws.


17. Merger, Sale, or Insolvency

In case of bankruptcy, merger, or asset sale, your information may be transferred as part of the Company’s assets.


18. Changes to This Privacy Policy

We may update this Policy from time to time. The “last updated” date will reflect the changes. We encourage you to review this Policy periodically.


19. Contact Us

For any questions or concerns, contact us via a support ticket from your SunsilkCorp login or reach out at:

Address:
SunsilkCorp.com
Gandhi Road, Ram Lila Ground, Under Flyover,
Pilkhuwa, Dist Hapur, UP 245304

Email: contact@sunsilkcorp.com

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